About La Vie Café Customer Rewards Program
Customer Guide
Welcome to the La Vie Café Customer Guide. This page will help you understand how our Membership and Rewards Program and campaigns work, so you can make the most of your experience with us
Sign-Up Form
Join our community by completing the quick sign-up form. Once registered, you will receive two emails: one containing your exclusive first-time discount voucher, and another with your digital membership card and QR code. Please note, if you have not received these emails, be sure to check your spam or junk folder.
Digital Membership
Prefer to keep things simple? Our digital membership card is accessible from your device, making it easy to collect points and redeem rewards on the go. For a more convenient experience, we recommend taking a screenshot and saving it as a favorite on your phone.
Physical Membership
For those who prefer something tangible, we also offer a physical membership card. Once you have your digital membership card, you can request a physical card at the counter. This process may take up to two working days, and you will be notified via email or message once it is ready.
Membership Rewards & Status Check
Every purchase earns you points! You can check your rewards, points balance, and membership status at any time, and redeem your points for discounts, freebies, and special offers.
Please note: For every 7 coffees you purchase, your 8th coffee (any size) will be free. For every 10 food or sandwich items you purchase, your 11th one will be rewarded free.
It’s our way of saying thanks for being part of our community!
Feedback
We value your opinion and strive to improve your experience at La Vie Café. This section allows you to share your feedback, suggestions, or concerns. Your input helps us enhance our services, refine our campaigns, and deliver the best possible experience for all our customers.
How to Provide Feedback
Step 1: Visit our Feedback page and click the link to leave us a review on Google. Once submitted, please take a screenshot of your review.
Step 2: Complete the feedback form, upload your screenshot, and click Submit to send us your feedback.